Ways of Dispatch

Product shipment

Our primary partner for the dispatch of your orders is the General Postal. However, it is possible that we may use another shipping service, in special cases, for your benefit.

Delivery time

In any case, your order will be sent to you by our company or by a partner carrier of its choice during working hours and days (Monday - Friday, 09:00-17:00). According to the basic delivery schedule of our partner courier company, the deliveries are as follows:

  • in the capitals of prefectures within 24 hours of the dispatch of the products to the carrier (except for islands).
  • in other areas within 48 hours of dispatch of the products to the carrier, except in remote areas which may be delivered within 72 hours

Our company and its partners take all necessary measures for the timely delivery to you of the products you have ordered based on the above schedule. However, it is not responsible for any delays due to force majeure or events beyond its control. Indicatively, it is not responsible for causes of delayed delivery due to delays at customs, intermediate loading/unloading areas, transport strikes or other types of strikes that affect the delivery of products to our company's warehouses by our suppliers, etc. In the event of any delays, our company will make every effort to contact you at the details you have provided in order to inform you and to agree with you on the new delivery or the delivery of another product.

Delivery time

The delivery time is from 1 to 4 working days for destinations within Greece and for Europe and the rest of the world from 7 to 12 working days.
This happens once your order has been approved, prepared and given for shipment. Order preparation days are Monday to Friday. This means that if you place your order on Saturday, it will go through the approval, preparation and shipping process on Monday.
(the above time may vary in special cases where the product is not immediately available.) In case of placing a name on any product, the waiting time is increased by 3 working days.

Search for an order

Each customer receives a unique number for their order package. With this number it is possible to track the order in the General Postal Service's dispatch system by entering it in the link below:


Shipping costs

Our policy of keeping costs low for the customer has led us to choose a one-time shipping cost for each order. So regardless of the quantity or volume of products ordered, what you have to pay is only 5,00 euro as shipping costs.