Each visitor can browse the online store tsakalos.expert without giving any personal information. We will need personal data (your e-mail) only when you become a member and proceed to order products or if you choose to receive our newsletter e-mail.
Information concerning the purchase of products
The necessary information for each transaction is your full name, a telephone number, address (street, city, postal code), shipping address and type of document (receipt, invoice). In addition, we voluntarily ask for some information such as a mobile phone number (in case we need to contact you directly), fax number and profession.
In case we issue an invoice, we need the name of the company, VAT number and address of its headquarters.
We only ask for as much information as we need for a unique shopping experience: consistent delivery of the products you order, secure payment of your order and personalized service based on your needs and preferences.
To be able to offer personalised service and security for your data, we use alphanumeric identification files, so-called cookies.
Mandatory session cookies are used to avoid forced violent password recovery attacks
Optional cookies are used so that you do not have to be asked for a password on all pages that involve a transaction
so that we do not constantly ask you for a password when you visit our various pages
for marketing purposes.
You can find out more about the cookies we use here.
During your visit to the pages of tsakalos.expert (hereinafter referred to as "COMPANY") you may be asked to provide some personal information (name, surname, email address, shipping address, contact phone number, etc.), as a rule, in order to process your orders.
We must inform you that the COMPANY has fully adapted to the GDPR framework. The processing of your personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain areas of the Greek legislation in force for the protection of personal data, as well as for the protection of personal data and privacy in the electronic communications sector (Law 3471/2006, as amended), but also in accordance with the decisions of the Personal Data Protection Authority (GDPR).
What is personal data?
Personal data is information that identifies you directly or indirectly: e.g. your name, postal address, email address or telephone number.
Personal data processed by tsakalos.expert
The personal data processed by tsakalos.expert are those provided to us when you complete an order and purchase products and those we collect when you browse tsakalos.expert or the social networks connected to the online store (Facebook, Instagram, Google).
This personal data is divided into the following categories:
registration data (full name, email address)
ordering data (address, postal code, telephone number)
data that you give us yourself in case of participation in competitions held from time to time
data that you have allowed social media to share with the Company
You must ensure that the personal data provided is correct and accurate and you undertake to notify COMPANY of any change or modification to them.
Bank details - electronic payments
Under no circumstances does the online store store store bank details that may be requested during the execution of an order.
Purpose of processing / lawful reasons for collection / why we collect them
Your personal data is collected and processed by tsakalos.expert for the following purposes:
to execute the contract for the purchase and sale of goods concluded between the COMPANY and you, following the order.
to allow you to register and use services reserved for registered users on the tsakalos.expert website
to inform you about the status of your order
for promotional purposes (e.g. discounts, information about new products) via marketing messages to your email (only upon your request). Of course, you can unsubscribe from the mailing list at any time
for any use for legal and compliance purposes, such as to prevent, detect, or investigate a crime, prevent loss, fraud, or any other misuse of our services
Your data will not be used for any other purposes, other than those mentioned above, unless required by a Public Authority.
Retention of your personal data
These data are kept only for the period of time necessary to achieve the purposes of their collection and processing and are deleted after this period. Further storage of data shall only take place if required by legal provisions.
Who has access to your personal data
The recipient of the personal data is the COMPANY and the persons performing the processing on its behalf. Any document and document that certifies and declares your identity remains strictly confidential and is checked only by the responsible responsible department of tsakalos.expert and its partners such as parcel delivery companies and institutions that undertake the processing of your payment (eg bank & paypal). Your submission of your personal data means that you consent to this data being used by tsakalos.expert employees for the reasons mentioned above. The COMPANY guarantees that it will not transfer, disclose, make available, etc. your personal data to third parties for any purpose or use, unless required through legal channels.
What are your legal rights
You have the right, at any time, to request:
confirm or inform you which personal data we process and for what purpose
have access to your data
update or modify your information
stop using your data for newsletters by withdrawing your consent
request the restriction or suspension of the processing of your data
delete your data
transfer your information to other companies
For any of the above requests you can contact us at [email protected]
You can update and modify your data by logging in to our website with your passwords. You can also delete your data or unsubscribe from any newsletter you receive.
We remind you that, even after you cancel your account or request deletion of your personal data, copies of certain information from your account may still be visible in some cases. These situations include, for example, the possibility that you may have shared information on social media or the retention of such copies for the purposes of complying with legal obligations / for legal defence purposes.
For any further information about the protection of your personal data, please contact us at [email protected]